Week 5 Graded quiz >> Personal & Family Financial Planning
TOTAL POINTS 8
1. What is meant by the phrase “A social innovation changes the rules of the game”?
1 point
This is when a social innovation becomes a full-on commercial business and has lost its original premise or reason for existing.
This means when a social innovation has scaled to the extent that it is well-known and sustainable.
This means that social innovations develop and use new technologies.
2.According to François, once you have designed a solution, what is the limitation or disadvantage of only getting feedback on the product or service itself?
1 point
Feedback from users on a product or service is always limited in use as it is so partial and many users don’t know what it is they really want or need.
Getting feedback on a product or service is usually quite resource intensive and takes away resources that could be used to create new innovations.
There is no limitation as the whole point of the Design Thinking process for social innovation is to get feedback and any feedback is going to be useful.
Only focusing on feedback on the product or service means we don’t get to understand how other parts of the system change.
3.What are breaching experiments?
1 point
When you break into a secure system, such as a banking system, to check if its security protocol is sound.
Disruptions to the normal way of doing things that can cause anxiety due to the systems’ rules being challenged.
A chemical experiment involving salt and electrical pulses.
Ascertaining the rate at which whales breach during the migration season.
4.Which definition most closely matches Warren’s definition of a big social system such as an education system?
1 point
A system defined by size – such a system is extremely large with many components and stakeholders.
A system that is formed due to clear pre-defined sets of rules written by experts.
A system is a state of affairs that has no boundaries or rules and is therefore unpredictable and chaotic.
A system that comes about due to the ongoing series of micro-interactions of people performing their scripted roles.
5.What do the five system questions help us achieve if we want to create a social innovation?
1 point
The system questions reveal where the funding gaps are so more resources can be directed accordingly.
The system questions help us to find the hidden resources in the system.
The system questions help us who are the most important people in the system.
The system questions help us map out the social system and the rules that govern it so we can see where deeper impacts of an innovation could happen.
6.According to Warren, the fifth system question which asks “why are we doing what we are doing?” is probably the most important of the system questions. What reason does Warren give for this?
1 point
The answer to the why question will indicate whether the person is genuine about social innovation.
Asking the why question puts a boundary around and informs what will be possible in any innovation.
It’s important to ask the why question as having a sense of why you are doing something is very motivating.
Actually, it’s not the most important question – they are all important and need to be answered in the order they are presented.
The social innovation example of Humanitas connects students with senior citizens in residential care facilities and is an example of bringing together the needs of students and senior citizens through breaking group boundaries – question 3 of the system questions. Yet, it’s possible to deepen the impact. How does François suggest this might be done?
1 point
Looking at roles of students and care home residents that have emerged to see if there might be more boundary crossing and deeper impacts. For example, senior citizens and students may become co-learners on a programme.
Asking students and care home residents if the arrangement is working out for them and taking their advice.
Do nothing at all! The innovation is working well and further disruptions might ruin what is a successful project.
Start a publicity campaign to get visibility for Humanitas which will deepen its impact.
8.What advice do Warren and François give if there is resistance to an innovation in a system?
1 point
Show empathy, advance slowly and listen to the system as you work on your social innovation.
Systems need to be broken for innovations to happen so innovators should plan for high disruption even if it is relatively painful.
Resistance is indication of likely failure as you need all stakeholders on board at the beginning, so they recommend not wasting further resources.
A compelling social innovation is likely to be accepted by key stakeholders so it’s unlikely you will get much resistance.
Related Questions & Answers:
Week 2: Graded quiz Week 2: Graded quiz >> Personal & Family Financial Planning TOTAL POINTS 8 1.People have a tendency to look ... Read more...
Week 6 Graded quiz Week 6 Graded quiz >> Personal & Family Financial Planning TOTAL POINTS 10 1.What is meant by a hybrid ... Read more...
Test your Skills: Summarising Data Click Here To View Answers Of "Test your Skills: Summarising Data". ✅ 1. The attached workbook is needed to answer all the questions associated with this quiz. C2 W4 Assessment...