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Review >> Week 4

Review >> Week 4 >> Fundamentals of Management

1. The first step in establishing a control process is to establish goals or standards.

  • True
  • False

2. Customers smelling coffee in a coffee shop is an example of a qualitative measure.

  • True
  • False

3. Situational leadership is based on the premise that a leader’s actions should match the variables of the situation.

  • True
  • False

4. All control processes should be measured both
quantitatively and qualitatively.

  • True
  • False

5. Feedforward controls measure performance after the fact.

  • True
  • False

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